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Prompt Library/Customer Research & Segmentation
8 prompts

Customer Research & Segmentation

These customer research prompts help you understand who your customers are, what they are trying to get done, and how to group them so you market to real segments instead of one blurry average. Start with the chatgpt prompts for market research to choose the right method and settle qualitative vs quantitative before you field the wrong study, then use the ai prompts for user research here to run customer interviews and a usability test that surface real jobs and objections. The same set writes survey and exit poll questions, mines reviews and open ended answers into ranked themes and swipe ready copy, and maps the customer journey so friction connects to the team that owns it. When the evidence is in, the buyer persona prompt and the segmentation prompt turn it into research backed personas and RFM or firmographic segments your marketing, sales, and product teams can act on. Reach for them whenever you are about to write positioning, onboarding, a survey, or a churn win back play and want the call grounded in what customers said rather than what the room assumed.

Research and diagnose

Choose the Right Research Method

A ChatGPT prompt for choosing the right research method that maps your question to interviews, surveys, or tests and settles qualitative vs quantitative first.

Design Surveys and On Site Polls

A survey design prompt and ChatGPT prompt to write survey questions and website exit poll questions that surface real objections and why visitors leave without acting.

Run a Usability Test

A usability testing prompt and ChatGPT prompt for a usability test script with realistic tasks, bias free screeners, and five user rounds that catch most issues cheaply.

Run Customer Interviews That Reveal Real Jobs

A customer interview prompt and ChatGPT prompt for interview questions that builds an unbiased jobs to be done interview guide to learn why buyers really bought or left.

Build and launch

Build a Customer Segmentation Model

A customer segmentation prompt and ChatGPT prompt for market segmentation that builds an RFM or firmographic model so you stop treating your whole market as one audience.

Build Evidence Based Personas

A buyer persona prompt and AI prompt to build personas from research, turning interviews into archetypes with barriers, decision criteria, and the buying journey.

Map the Customer Journey

A customer journey map prompt and AI prompt for journey mapping that charts stages, touchpoints, emotions, and owners so you see where customers drop off and what to fix.

Measure and report

Turn Reviews and Verbatims Into Themes and Copy

A voice of customer prompt and ChatGPT prompt to analyze customer reviews that mines reviews and survey answers into ranked themes and swipe ready copy for messaging.

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